Sinopsis

Horton Consulting are known for their expertise at holding LIVE events and LIVE question and answer sessions on their courses. Horton Consulting has revived the LIVE Horton Hangouts on YouTube each month and are bringing them to you as Podcasts for your enjoyment. Horton Consulting are a dental business consultancy with over 40 years of combined grass roots knowledge.

Episodios

  • Time management during a short month, time off for team members over Christmas, bonuses (again), and our thoughts about and the impact of Brexit in Dentistry

    07/12/2018 Duración: 33min
  • Providing your own enhanced CPD in practice and creating PDPs, ideas for mouth cancer awareness month, the benefits of using an apprentice dentist or dental therapist in your practice

    01/11/2018 Duración: 37min
  • Handling Christmas bonuses and parties, NP tracking when the team do not like spreadsheets, handling patients when you are retiring, how to get responses from positions you are advertising....

    09/10/2018 Duración: 32min
  • When to use emotion in Dentistry, KPIs for associate dentists, how to handle new patients that FTA and track new patients at the desk. All discussed in this month's podcast.

    18/09/2018 Duración: 31min
  • Summer problems... being over or understaffed during the holiday season, poor cashflow during the summer season, handling payrises when you cannot afford them and paying the dental nurses CPD and ARF

    12/08/2018 Duración: 32min
  • Systems for charging patients that FTA and are late, music in Reception, appraising assciates, waiting times, closing down for a holiday and social media reach...

    01/07/2018 Duración: 28min
  • GDPR and confirming appointments, emergency appointment systems, charging late patients - 4 questions that we have answered on this month's Horton Hangout!

    06/06/2018 Duración: 34min
  • GDPR patient consent, marketing denture patients, handling membership patients that FTA, how to work better with hygienists’ and how to discuss whitening with existing patients.

    01/05/2018 Duración: 37min
  • Tips to help you communicate with patients, how to develop B2B relationships, new manager legalities, the best way to contact leads through Facebook, and books for the team to read

    18/04/2018 Duración: 28min
  • Moving associate dentists onto a lower percentage or sliding scale, handling NHS email enquiries, diary zoning and tips, asking for deposits for long dental appointments

    27/03/2018 Duración: 24min
  • Optimising websites, feeling like you are being replaced, handing a smart phone user at the desk, booking new patients with the owner....

    30/01/2018 Duración: 21min
  • Creating a vision, probationary periods, flexible working and photographs in a TCO consult - the 4 questions that Laura and Michael have answered in this months Horton hangout

    17/12/2017 Duración: 27min
  • Hourly rates, motivating the team, interrupting dentists...

    24/11/2017 Duración: 30min
  • Team pay, team retention, packages...

    30/07/2017 Duración: 35min
  • Practice manager week planning, patient membership plans, self employed team members, uniforms...

    25/05/2017 Duración: 20min
  • TV, confidence, associate dentists, communication, friends, patients, on call....

    13/04/2017 Duración: 31min
  • Team members, system development, conversion rates, marketing, finances...

    05/04/2017 Duración: 28min
  • Accounts, photo consent, complaints, mental capacity, appointments, training, emergencies...

    24/03/2017 Duración: 31min

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