Connecting Is Not Enough - The Networking Radio Show

You believe your biggest competitive advantage is the quality of your work. You’re wrong. In today’s fast-paced world, your customers have quietly started to care about something else far more. In this sharp and eye-opening episode from the archive, Andy Lopata revisits his conversation with customer experience expert David Avrin, who drops a bombshell: for the first time in history, convenience has officially supplanted quality as the primary reason customers choose you—or leave you. This isn't just about faster delivery. It's a deep dive into the hidden points of friction—the frustrating websites, the chatbot dead-ends, the rigid policies—that are silently driving your best customers to your competitors. David provides a masterclass on how to stop frustrating your audience and start being ridiculously easy to do business with. This episode is an urgent wake-up call for any leader who thinks "good enough" is still good enough. Key Takeaways  What is the crucial difference between Customer Service and

What does masculinity mean in today's workplace? This episode moves beyond outdated stereotypes to explore the powerful dynamic of masculine and feminine energies—and why a healthy balance is crucial for modern leadership. Andy Lopata is joined by Stephen Whitton, a leader from the UK automotive industry, and DEI practitioner Moe Carrick. Together, they redefine masculine energy as the drive for goals and competition, and feminine energy as the capacity for compassion, collaboration, and empathy. The conversation reveals how workplaces have historically over-promoted dysfunctional masculine traits like "rugged individualism" while suppressing essential feminine ones, to the detriment of all genders. Andy, Stephen and Moe discuss the paradox faced by men and women: women who display masculine traits are often labeled "aggressive," while men who show vulnerability are seen as "weak." The guests provide actionable advice for leaders, from fostering curiosity and psychological safety to systemising "connectiv

Are you the best-kept secret in your organisation? You work hard, you deliver results, but when it comes to promotions and opportunities, you're consistently overlooked. The hard truth is: in today's crowded world, just doing a good job is no longer enough to get ahead. In this episode from the archive, Andy Lopata revisits a powerful conversation with brand identity expert Jane Bayler, a veteran of the high-stakes world of advertising. Jane reveals why being "nice" might be the very thing holding you back and how the most successful leaders learn to stand out for their difference—not just their performance. This isn't about being the loudest person in the room. It’s a masterclass in strategic communication, personal branding, and building a reputation that makes you indispensable. Discover how to command attention, earn recognition, and finally become the go-to authority that others seek out. Stop being a follower and start leading the pack. Key Takeaways From This Episode What is the "PIE" formula, a

What happens when a leader's reputation crumbles in the public eye? Can trust ever be rebuilt? In this episode of Connected Leadership Bytes, Andy Lopata returns to the archive to for a timely and critical conversation with reputation expert and media coach, Alan Stevens. Using the political firestorm of "Partygate" when Boris Johnson was Prime Minister as a case study, they dissect the catastrophic communication missteps that can shatter a leader's credibility and bring an entire organisation into disrepute. Alan reveals the golden rules of crisis management that were ignored, from the failure to communicate early and honestly to the disastrous "dead cat" strategy of creating distractions. This isn't just about politics; it’s a masterclass for any leader in any industry. Discover how to avoid the trap of surrounding yourself with "yes-people," why vulnerability is a superpower, and how to manage your reputation in a world where one wrong move can go viral. Are you prepared for your own ‘Partygate’ moment

Welcome to Connected Leadership Bytes. This week Andy Lopata looks back into the archive for a conversation from October 2020. This episode features Andy Woodfield and Dr. Heather Melville OBE and explores the practical, unfiltered realities of building truly diverse and inclusive teams. Andy Woodfield shares the story behind his mission to build one of PwC's most diverse leadership teams in just six months. He reveals it wasn't just for optics; it was driven by the core belief that you need diverse voices to spot both risks and hidden opportunities. The discussion moves past the buzzwords to confront the hard part: inclusion. Andy Woodfield shares his stark learning that "diversity leads to chaos" unless leaders actively work to harness it—it’s not a natural evolution. Dr. Melville provides powerful insights from her stellar career, explaining how she successfully overcame pushback by tying Diversity & Inclusion directly to the business case and client acquisition. Why you should listen 1. Why does Andy

Are the people you spend time with making you better or holding you back? This episode examines Jim Rohn's famous idea that you are the average of the five people you spend the most time with. Jake Thompson, a leadership performance coach and the Chief Encouragement Officer at Compete Every Day, joins the show to unpack this powerful concept. He has spent over a decade working with leaders at organisations like Deloitte and the Dallas Cowboys, helping them achieve better results. Jake started his brand, Compete Every Day, in 2011 by selling t-shirts from his car and has since impacted over 80,000 leaders and hosts a top 1% global podcast. In this conversation, Jake and Andy Lopata explore how to intentionally build a professional "starting lineup" while allowing personal relationships to grow organically. They discuss the critical difference between evaluating professional peers based on success and personal friends based on shared values and energy. Learn how to identify "drains" versus "radiators" in your

What happens when two traditional "alpha males"—a former rugby league champion and an ex-infantryman—sit down for a raw, unfiltered conversation about modern masculinity? Prepare to be challenged. In this powerful episode from the archives, host Andy Lopata brings together Luke Ambler, founder of the transformative men’s support network Andy’s Man Club, and Dion Jensen, a New Zealand special forces veteran and mental health advocate. Born from environments where showing weakness was a liability, both men now champion vulnerability as the ultimate strength. This is not a comfortable, politically correct chat. It’s a no-holds-barred exploration of the "toxic masculinity" debate, the role of men in a post-#MeToo world, and the crucial impact of leadership in shaping culture. From the changing rooms of professional sports to the front lines of conflict, Luke and Dion dissect why men struggle to open up and how leaders can create the psychological safety needed for genuine connection and high performance. This

Are your strongest, most energetic leaders secretly drowning? In this powerful episode of  Connected Leadership Bytes, Andy goes into the archives for a conversation that is more relevant today than ever before. He revisits the very first episode of the podcast, featuring two senior corporate leaders who appeared to have it all—until they didn't. This isn't just another talk on mental health; it's a raw, honest look inside the minds of high-achievers who hit rock bottom. Discover why the "brighter the light, the darker the shadow," and why the people you least expect are often the most vulnerable. Our guests, Jeff McDonald, former Global VP of HR for Unilever, and Perry Burton, Head of People and Culture at Grant Thornton, share their deeply personal stories. They shatter the myth that leadership is about invincibility and expose the performative wellness trap—where "bananas in the canteen" and a single "wellbeing week" replace genuine, strategic investment in people's health. Listen to learn how to trans

In a world fractured by tribalism and conflict, can the lessons learned from the frontlines of the Israeli-Palestinian divide transform how we lead? This episode isn't just a conversation; it's a raw, powerful, and profoundly human exploration of connection in the face of unimaginable division. Andy Lopata is joined by Danny Gal; Danny Gal is the author of The Belonging Paradox: How to Solve the Global Empathy Crisis. He is a leadership coach and social entrepreneur with over 30 years of experience working with leading companies like HP, Monday.com and Teva Pharmaceuticals. He has facilitated transformative dialogues, including bridge-building efforts between Israelis and Palestinians and the 1,000 Roundtables Dialogue, Israel’s largest public dialogue event. Grounded in the stark reality of the post-October 7th world, Danny shares why, for him, “despair is not an option.” He takes us inside the “safe spaces” he creates; sharing a stunning story of a Palestinian man who chose to build peace after his brothe

Ready to flip the entire leadership hierarchy on its head? In this powerful episode, Andy sits down with Patrice Gordon, the trailblazer who became Virgin Atlantic's first-ever reverse mentor, ultimately mentoring the CEO and starting an organisational movement. If you think leadership wisdom only flows from the top down, this conversation will make you think again. Patrice unpacks the tactical playbook for reverse mentoring—a practice where senior leaders are guided by junior, often under-represented, colleagues to gain critical perspectives they’re missing in the boardroom. Patrice explains how they got the programme off the ground, how she navigated doing game-changing work "on the side of her desk", and the powerful way she shared her opinions to be seen as part of the solution, not the problem. This is a masterclass in closing the gap between the frontline and the head office, understanding new technology, and building a culture where everyone truly has a voice. Andy and Patrice examine the framewor

In this landmark celebration of the 300th episode of The Connected Leadership Podcast, Andy Lopata reflects on his original aim to explore the power of professional relationships and executive success. 300 extraordinary conversations; unforgettable stories of resilience, achievements and humanity, all linked to relationships. It has been humbling, inspiring and often moving. How to celebrate 300 conversations? This isn't just a look back; it's a deep dive into the essence of the show. Get ready for an episode packed with brilliant advice, profound wisdom, and unforgettable stories that capture the podcast at its very best. What do a Nobel Prize winner, two survivors of unimaginable trauma, and a British Muslim and Jew discussing the Middle East have in common? They all show us the power of connection in its most raw and impactful forms. In ThisSpecial Episode, You’ll Hear: Dr. Bob Lefkowitz on Natural Mentorship: The Nobel Laureate shares his surprisingly down-to-earth wisdom on mentoring. Discover why p

In this edition of Connected Leadership Bytes, Andy Lopata returns to the archives for a classic conversation with Goldie Sayers, Olympic bronze medalist and former Team GB Captain. Goldie draws powerful parallels between the high-stakes world of elite sport and the challenges of corporate leadership. She explains the necessity of creating a support team where every expert understands their role in the service of a single, clear goal—a principle she believes many businesses overlook. Drawing on her experience captaining a team of individualistic athletes to huge success, Goldie discusses how to manage maverick talent, foster a team bond without stifling individuality, and unite everyone behind a common purpose. She also speaks candidly about navigating career-defining adversity, including the emotional impact of receiving her Olympic medal 11 years later due to a rival's doping violation. Goldie emphasises the importance of planning your next move by building a network before you need it. This episode is

In this episode of Connected Leadership Bytes, Andy Lopata revisits a gem-filled conversation from the archives with Phil Jones, Managing Director of Brother UK, and Sam Rathling, founder of Pipeline 44. They discuss why it is crucial for modern leaders to actively engage on social media, particularly LinkedIn. Phil Jones shares his personal journey of leveraging platforms like Twitter and LinkedIn to build his personal brand, attract talent, and connect with customers. He argues that being active on social media is a necessary competency for today's leaders, sending a powerful message about the modernity and responsiveness of their organisation. Sam Rathling provides expert insights on how leaders can effectively build their digital reputation. She emphasises the power of authentic, original content and consistent engagement, which doesn't have to consume more than 10-15 minutes a day. The conversation covers practical tips on content creation, the importance of a human touch, and how to balance profession

In this episode of Connected Leadership Bytes, Andy Lopata revisits his conversation with Alisa Cohn, executive coach and author of From Startup to Grown Up. Alisa Cohn, named the Top Startup Coach in the World, shares her insights on the crucial role of professional relationships at various stages of a leader's journey. Andy and Alisa discuss the concept of "champions" in one's network and emphasise nurturing relationships authentically rather than for a specific purpose. Alisa provides strategies for leaders at different stages and they look at adapting networking strategies in a post-pandemic world, highlighting the value of virtual connections and creativity. Alisa also stresses that leaders must "find a way" to build relationships, as it is essential for career growth. The discussion also touches on the psychological aspects of leadership, such as managing self-talk, and offers practical advice for co-founder dynamics and navigating difficult conversations with scripts Alisa provides in her book. Ke

What if a single, catastrophic event could completely reshape your understanding of human connection? For Michelle Mills-Porter, surviving the 2004 Boxing Day tsunami did just that, turning personal tragedy into a profound mission to understand the core of effective collaboration. In this wide ranging episode, Andy Lopata is joined by Michelle Mills-Porter, an award-winning business owner and human behaviour expert, for a powerful conversation that journeys from the shores of Sri Lanka to the heart of professional relationships. Michelle recounts her harrowing experience and how the community that formed in its aftermath became the bedrock of her life's work. She explains the crucial difference between simple cooperation and true collaboration, offering listeners her "golden rules" through a memorable "collaboration pie" analogy. Andy and Michelle look deeper into the personal dynamics that underpin successful teamwork. Michelle speaks with vulnerability and insight about her own neurodivergence, explainin

Welcome back to Connected Leadership Bytes where this week, we look back at a powerful conversation with personal branding expert Lesley Everett. Andy and Lesley explore why simply "doing a good job" is no longer enough for career advancement. Lesley introduces the crucial concept of the 'entrepreneurial mindset' for leaders within large organisations. This involves being more visionary, visible, and connected; moving beyond your job description to see the bigger picture. Their discussion looks into the importance of authentic visibility, emphasising that it's not about being the loudest person in the room but about strategically and genuinely making your expertise known. Lesley provides practical advice on uncovering your core values to guide your authentic brand and shares research highlighting that exposure and image—not just performance—are the primary drivers of promotion. This episode is a masterclass in building a memorable and effective personal brand that truly differentiates you, proving that you

In this special edition of The Connected Leadership Bytes, Andy Lopata revisits his conversation with thought leadership experts Mindy Gibbins-Klein and Daniel Priestley. Andy, Mindy and Daniel examine the art and science of becoming an influential voice in your field. Mindy introduces the concept of 'thoughtful leadership,' defining it as the courage to share new, exciting ideas widely and respectfully. She challenges leaders to discover their passion and legacy. Daniel Priestley explores the shift from geographical to ideological communities in the digital age, explaining why sharing ideas is now essential for creating alignment and attracting talent, customers, and investors. Together, they discuss the practicalities of cutting through online noise, the delicate balance of authenticity, and how to handle changing your mind publicly. This episode is a masterclass for any leader looking to build influence, shape conversations, and create a lasting impact in a crowded world, reminding us that true leader

In this edition of Connected Leadership Bytes, Andy Lopata reminds us of the powerful and popular conversation he had with researcher and speaker, David Hyner. Prepare to have your conventional wisdom on goal-setting completely shattered as David dismantles the myth of SMART goals. He reveals why this widely accepted principle is misquoted and misinterpreted, advocating instead for setting 'Massive Goals with Smart Steps'—a strategy resulting from his extensive research with over 250 top achievers. The discussion goes beyond theory, exploring David's personal journey and the profound parallels he draws between insecure schoolchildren and senior executives. He shares why leaders must connect with younger generations to prepare for a 'tsunami of change' in the workplace. From learning to 'Go Rhino' on your toughest tasks to the critical role of accountability and mastermind groups, this episode is a masterclass in shifting your mindset, embracing audacious ambition, and achieving more than you thought possible

Ever found yourself pushing a crucial task to a mythical, more productive “tomorrow”? You’re not alone. In this fascinating episode of The Connected Leadership Podcast, Andy Lopata is joined by Melinda Palmer. Melinda is CEO of The Brainy Business, she has written three bestselling books and hosts The Brainy Business podcast, which has more than 1 million downloads in over 170 countries. A consultant and keynote speaker, she also teaches applied behavioural economics and she has been featured in many outlets, including Inc. and Psychology Today. Inspired by her TEDx Talk, "There's Nothing Magical About Monday," Melinda describes four cognitive biases. She reveals why our brains are wired to see our future self as a different, more capable person (an effect called time discounting) and why we consistently underestimate how long tasks will take (the optimism bias and planning fallacy). Andy and Melinda explore the concept of "bike shedding," a form of productive procrastination where we focus on trivial activ

In this edition of The Connected Leadership Bytes, Andy Lopata revisits a powerful conversation from the archives with Rebecca Robins, Global Chief Learning and Culture Officer at global branding agency Interbrand. This episode explores how to nurture and empower the next generation of leaders. The central focus is Interbrand’s innovative "Horizon Board"—a shadow board of aspiring talent under 30 who work alongside the executive team. Rebecca explains how this initiative provides invaluable experience and mentorship for rising stars while injecting fresh perspectives into top-level decision-making. The discussion examines the critical shift from dismissing "soft skills" to championing empathy, curiosity, and collaboration as essential leadership competencies. Andy and Rebecca also cover the practical mechanics of creating a successful two-way mentoring program, fostering vulnerability between senior and junior talent, and embedding a culture where bold ideas can thrive without causing disruptive conflict. T