Informações:
Sinopsis
Multimedia storytelling for the modern age of hospitality
Episodios
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278 | CMBS Distress: Thousands of hotel owners seek relief from billions of dollars in debt
22/07/2020 Duración: 29minSince the beginning of March, the hotel industry has lost more than $40 billion in room revenue. Hotels continue to lose $400 million every day, according to STR and Tourism Economics. The historic loss of income caused by the coronavirus pandemic is rendering hotel owners unable to pay their property mortgages. While many have worked read more
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277 | Contagious Ideas: Hospitality brand and design experts search for creative solutions in the age of COVID-19
08/07/2020 Duración: 43minIn the introduction of his book, “Hotel, an American History,” A.K. Sandoval-Strausz writes: “The hotel as we know it today did not evolve randomly or naturally, nor did it develop as some sort of automatic response to structural needs. Rather, it was the deliberate creation of an identifiable group of people who lived in a read more
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276 | A Measured Response: Hotel industry hires for diversity but fails with inclusion
01/07/2020 Duración: 32minMany companies in the hotel industry claim they practice diversity in their hiring practices. When questioned about how many Black people they employ, most companies can back up their hiring outcomes with data. That’s all well and good, but what’s missing in most employment demographics is a measurement of how inclusive the company is not read more
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275 | ‘Inclusion is a Myth’: Next Generation in Lodging challenges industry’s status quo on race and diversity
24/06/2020 Duración: 24minImagine holding a conference on racism, diversity and inclusion in Corporate America and seeing your event invaded by outsiders shouting racial epithets and vulgarities while flying both the Nazi and American flags. Actually, there is no need to imagine it because it happened earlier this month during a digital event organized by the founders of read more
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274 | Construction in a Pandemic: Hotel builders face unexpected challenges
17/06/2020 Duración: 35minIn the first quarter of this year, more than 140 new hotels opened in the U.S., reported Lodging Econometrics. In March, the U.S. had 150,000 rooms under construction, said STR. It’s the highest end-of-month total the company has reported. Jan Freitag, senior vice president of lodging insights at STR, said he expects hotel construction to read more
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273 | Digital Divides: Technology builds a hybrid of meetings and events in age of COVID-19
10/06/2020 Duración: 31minThe U.S. hospitality industry is slowly getting back to business. Leisure travelers are responsible for occupancy boosts in late May, especially Memorial Day weekend, STR reports. Leisure travelers will continue to drive demand as the coronavirus crisis begins to ease, experts say. Meanwhile, Oxford Tourism Economics reports that business transient and group bookings are not read more
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272 | A New Digital Reality: Hotels turn to technology to redefine guest engagement
03/06/2020 Duración: 29minAs the U.S. lodging sector begins to get back to business amid the coronavirus crisis, technology will play a much bigger role in operations than before the outbreak paralyzed the industry. Technological solutions in operations and guest management were emerging in hotels before the COVID-19 pandemic. But experts say the next generation of tech is read more
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271 | Clean Breaks: Hotels face new expectations of health and safety in the age of COVID-19
27/05/2020 Duración: 38minThe U.S. hotel industry has begun its comeback as all states are reopening their economies. The numbers show that occupancy is slowly but steadily increasing as hotels get back to business. But, to be sure, it is not business as usual. Relatively few hotels completely closed during the coronavirus pandemic. More than 80 percent remained read more
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270 | Critical Messages: Hotel marketing in the wake of COVID-19
20/05/2020 Duración: 25minWith more than half of the states in America reopening their economies, owners and operators of lodging accommodations might be tempted to return to business as usual. That includes sales and marketing strategies that management was deploying before the coronavirus pandemic paralyzed the hospitality industry. But hotel marketing experts we interviewed say business will be read more
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269 | Rays of Light: Hotels are guiding beacons as states reopen economies
13/05/2020 Duración: 28minThe COVID-19 crisis is far from over. How long the crisis remains is still an unknown. As many states are taking steps to reopen their marketplaces, government leaders and business owners may want to look to the hotel industry for some best practices. While nearly 20 percent of the nation’s 57,000 hotels have closed, according read more
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268 | Peaks and Valleys: COVID-19 crisis cuts hotel values and creates opportunity
06/05/2020 Duración: 16minSuzanne Mellen, senior managing director and practice leader at HVS, has been in the hotel valuation business for 40 years. She’s witnessed a lot of ups and downs. She’s also noticed how investors are eager to talk about their hotel’s market value during the good times but reluctant to face the truth in a downturn. read more
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267 | Comeback Opportunity: LodgingStream digital conference looks toward a post-COVID-19 future
27/04/2020 Duración: 08minThis episode features sound bites from previous podcast reports covering the coronavirus pandemic and its impact on the hospitality industry. The voices belong to Lily Mockerman, Dave Shah, Darshan Patel, Andressa Chapman, Jamie Lane and Ron Mitchell. They have all been featured in our special news project that’s focused on the crisis. So far, we’ve read more
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266 | Return Policies: Hotel industry works out rehiring plans
22/04/2020 Duración: 27minAs the recognized COVID-19 infection rate began to gain strength in the U.S. in mid-March, lodging industry analysts said they expected at least half of the nation’s 4 million hotel employees would be laid off. It’s a startling number when you consider that six weeks ago, most hospitality jobs were firmly intact. In fact, in read more
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265 | Franchising In Deconstruction: COVID-19 crisis amplifies problems in brand licensing
15/04/2020 Duración: 35minEarlier this year, a large group of hotel owners began to organize and create a comprehensive push back at the hotel franchising model. Fair Franchising Initiative held its launch conference on March 5, a little more than a week before President Trump declared a national emergency as the new coronavirus pandemic spread to the U.S. read more
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264 | Seeking Signs of Relief: Hoteliers wade through financial aid programs and proposals
10/04/2020 Duración: 33minAs the recognized COVID-19 outbreak in the U.S. and the nation’s subsequent shutdown approaches its fifth week, hotels and other small businesses are seeing some relief ahead. Federal financial aid is coming in the form of loans and grants from the Small Business Administration. In the past week, hundreds of thousands hotel owners have filed read more
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263 | Risk Adjustment: Hotel tech platforms face their own COVID-19 crisis
08/04/2020 Duración: 30minLast week, Zoom, a video-conferencing program, was prime bait for hackers who infiltrated conversations taking place among people working from home during the coronavirus pandemic. As if Zoom bombers weren’t bad enough, a day or two later, the internet-based program crashed because it could not handle the surge of users from businesses, schools and friends read more
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262 | Strongest Link: Hotel procurement specialists keep supply chain connected
03/04/2020 Duración: 21minThe coronavirus pandemic has disrupted the global supply chain. With most whole goods and components coming from China, the U.S. hospitality industry began to scramble in January to keep the supplies coming. Manufacturing has resumed in China as the crisis has reportedly eased there, but the outbreak has yet to reach its peak in the read more
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261 | Let’s Make a Deal: Coronavirus crisis alters hotel transaction landscape
01/04/2020 Duración: 18minThe U.S. hotel industry has practically grinded to a halt in the wake of the coronavirus crisis. As Lodging Leaders shared in our previous report, Episode 260, hotel business performance has declined to unprecedented levels. Another area of the industry that the COVID-19 pandemic is impacting is hotel transactions. Properties remain on the market, but read more
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260 | Startling Statistics: Industry analysts stunned at depth of downturn
30/03/2020 Duración: 17minLast week, several hospitality-focused analytical companies released data that specifically show how the coronavirus pandemic is decimating the U.S. hotel industry. The picture they paint is grim. And – though experts say they believe the industry will eventually resurge – the months ahead will be hard. In this report we review reports from STR, CBRE read more
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259 | Trust Factor: Hotels can channel the right message during the coronavirus crisis
27/03/2020 Duración: 19minWhile many of the country’s 57,000 hotels have closed during the coronavirus pandemic, owners and operators are spending limited resources and a whole lot of time on retooling their property systems and deep cleaning rooms and public areas. They want to be ready when the nation starts traveling again. And that’s a message that needs read more