Sdm Editors' Podcast

The world we are living in today feels vastly different from the one we were living a month ago. Cities are locking down, businesses are closing and it’s uncertain where things are going from here. Here, Alan Stoddard, vice president and general manager of situational intelligence solutions at Verint Systems, talks about organizations looking for real-time ways to leverage security technology for identifying issues and threats, and keeping employees safe during this pandemic.

Artificial intelligence is becoming a core component of video surveillance and other security applications, making its way into smart homes everywhere. Here, Alula’s Vice President of Product Development Dave Mayne talks about these advancements, and the privacy issues that can potentially come along with them.

While it seems obvious that security products should protect consumers from all types of threats, the physical security industry is falling behind in cyber security. Here, ACRE Chief Product Officer Kim Loy talks about the cyber security initiatives she is working to develop for all of ACRE’s products, and explores why it’s taken so long for the industry to protect customers from hackers.

Recently, Boon Edam conducted a survey to find out what security professionals think about the risks of tailgating via turnstiles into their facility. Here, Boon Edam Vice President of Marketing Tracie Thomas discusses the results of this survey, and why security industry professionals should care. Find the survey at https://bit.ly/34esLy3.

Custom Alarm is a security company out of Rochester, Minn., that offers fire inspections, connected security, video surveillance, access control and interactive services. Melissa Brinkman’s father Leigh Johnson founded the company, and she came to work at the family business in 1998 after spending several years in management positions in the hospitality industry. She held various positions at Custom Alarm, from marketing, to sales manager, to customer services manager, before being promoted to CEO in 2014. Here, Brinkman talks about the company’s 50th anniversary, working at the family business, why she’s so passionate about customer service, staffing and more.

Advanced Security Systems, based out of California, is a family owned and operated security and alarm monitoring company that takes pride in its customer relationships. So when President and CEO Chuck Petrusha noticed customer service wasn’t where it should be, he enlisted the help of the Ritz-Carlton company to train his employees and redefine Advanced Security’s service values.

On Thursday, May 16, Guardian held the first ever company-wide town hall in its 69-year history to announce a brand refresh and reveal a new logo to its employees and their families and friends. In this exclusive SDM interview, Guardian President Bryan Cipoletti and Vice President of Marketing Kevin Bish discuss these changes, and what they mean for the future of Guardian.

In honor of Earth Day, SDM spoke with Morgan Cassidy, LEED Green Associate for ASSA ABLOY, Jonathan Pine, CEO and president of Renova, and John Burke, manager of regional communications for G4S, about the sustainability steps their companies have made.

Kentucky radio station WEKU-88.9 FM recently interviewed Jeremy Bates, president of Bates Security/Sonitrol of Lexington (SDM’s 2018 Dealer of the Year) about the security industry, trends and what it was like being named dealer of the year! Take a listen here:

Diebold Security added more than 30 new national and global commercial customers in 2013. Bill Fitzhenry, vice president of Commercial Sales for North America, Diebold Security, discusses what led to such growth and describes Diebold Security’s strategy going forward.

On October 16, 2013, Jay Hauhn, chief technology officer and vice president of industry relations at Tyco Integrated Security, was named the new president of the Central Station Alarm Association International. In this Q&A, Hauhn discusses two big projects he will take on as CSAA's new president, the biggest challenges our industry faces in the monitoring space and how CSAA can help, cooperation among associations and more.

John LaFond, vice president of integrated systems of Linear LLC, breaks down the differences of browser based vs. PC-based access control.

Scott Barrett, president and founder of CWSI, discusses wireless technology advancements in the podcast, “5 Secrets of Wireless Addressable Fire Systems."