Cheplak Live

Study the client acquisition process relentlessly. ✅ Hire people for Aptitude, Attitude, and Appetite. Hire people who think on their own, not people who need to be TOLD what to do. ✅ People committed to a schedule are less likely to make mistakes while reactionary people are more likely to make mistakes. ✅ Organic email vs mass scripted email moves the consumers thoughts. ✅ Recruiting gives you safety from profit margins dropping ✅ Don’t Overtrain your agents. Feedback, Attendance, and Engagement is the measuring stick. ✅ Your onboarding process builds a foundation for growth and learning which makes sales results predictable.