Conversations With Community Managers

Community Conversations is a long-running podcast series highlighting community success stories from a wide variety of online community management professionals. Episode #94 of Community Conversations features Michelle Sneck, Ph.D., Community Builder, Data Literacy Advocate, Host of the USAA Data Bytes Podcast, and Data Science Evangelist at USAA. Hosts Jim Storer and Shannon Abram chat with Michelle about community building at USAA, starting at the intersection of data science and community building. Michelle also shares her approach to mentorship, which involves understanding the pain points of others, being honest about their own limitations, and leveraging their network to help others succeed. Listen to Michelle Sneck, Ph.D. on Community Building at USAA From Michelle: As promised, here’s a link to a slime mold video. I often think about how communities are like slime molds This video is pretty amazing because it unpacks a bit of the behaviors that slime molds exh