Analytics & Outcomes Podcast

Allison Young is the Senior Vice President of the Benefits Administration division of Blue Cross Blue Shield of Louisiana, the state's oldest and largest health plan benefit company. Blue Cross Blue Shield of Louisiana currently provides health insurance to over one and a half million members. In this episode, Allison speaks with Eric Grossman, CEO of NextHealth Technologies, and explains how it is both “the best of times and the worst of times” to be a healthcare executive. She shares her vision for how she believes consumers will be engaging with their healthcare providers, and the importance of using data and advanced analytics to customize and streamline that experience.