Analytics & Outcomes Podcast

Learn how BlueCross BlueShield of Tennessee, Cambia, HealthNow, and Kaiser Permanente are utilizing analytics to impact their member population, manage COVID-19, and improve member outcomes. Our esteemed panel of senior executives will walk through specific use cases to demonstrate how their are organizations are leveraging AI/ML to impact healthcare affordability and outcomes.  

In this episode, Eric Grossman, CEO of NextHealth, interviews Dr. Scott Halpern on how healthcare is changing so that we know what works faster. While there’s more certainty with healthcare interventions that take place in controlled circumstances, insurers and employers want answers to real-world questions. With Pragmatic Randomized Trials and other modern research approaches, organizations can complete trials and gain insights in a much shorter time period than we otherwise would.

In Episode 5, Kristy Cunningham, Senior Vice President, Strategy & Insights, McDonald's USA details her journey building a data-driven test and learn culture at McDonald's USA. Kristy discusses specific examples of how testing can improve how large companies approach risk along with recommendations for how healthcare companies can use measurement and analytics to improve business outcomes.  

In Episode 4 of the Analytics & Outcomes podcast, NextHealth Technologies CEO, Eric Grossman, interviews Avik Roy, President of The Foundation for Research on Equal Opportunity. Avik assesses the current state of healthcare, and provides his vision for empowering consumers to make their best healthcare decisions. Note: The views and opinions expressed by guests of the Analytics & Outcomes Podcast series do not necessarily reflect the policies or positions of NextHealth Technologies.

Sue Birch is the Executive Director of the Colorado Department of Healthcare Policy and Financing, otherwise known as “HCPF”. HCPF has a budget of roughly $9 billion dollars and is the single state agency administering Colorado Medicaid and the Child Health Plan Plus Program. In this episode, Sue speaks about Medicaid expansion and how her agency has used innovative approaches to the opportunities and challenges they've faced. She covers how Colorado is using data and analytics to drive outcomes, the lessons she's learned, and her vision for the future.

Allison Young is the Senior Vice President of the Benefits Administration division of Blue Cross Blue Shield of Louisiana, the state's oldest and largest health plan benefit company. Blue Cross Blue Shield of Louisiana currently provides health insurance to over one and a half million members. In this episode, Allison speaks with Eric Grossman, CEO of NextHealth Technologies, and explains how it is both “the best of times and the worst of times” to be a healthcare executive. She shares her vision for how she believes consumers will be engaging with their healthcare providers, and the importance of using data and advanced analytics to customize and streamline that experience.

Sherri Zink is the Senior Vice President and Chief Data Engagement Officer of BlueCross BlueShield of Tennessee, the state’s largest health plan benefit company. In this episode, Sherri speaks with Eric Grossman, CEO of NextHealth Technologies, and explains what she considers to be “no regret analytics investments” that further the goals of driving new value-based care models, engaging with consumers, and improving quality and outcomes. Sherri shares her perspective on barriers that healthcare organizations face in deriving value from their analytics investments and some potential solutions. She discusses the importance of being able to measure the both the impact on consumer engagement as well as the return on the analytics investments. She also discusses other innovations she is seeing in the marketplace.