Ceb Talent Angle With Scott Engler

The rapid proliferation of HR technology has presented exciting opportunities while forcing HR leaders to make some difficult choices. Marcia Morales-Jaffe offers a path forward and shares insights from her experience as the former chief people officer of PayPal and World Fuel Services. Morales-Jaffe outlines how HR leaders can make the most of their technology investment and discusses the role that manager development, culture and change management play in the success of HR technology.   Marcia Morales-Jaffe is a retired chief HR officer (CHRO) and emeritus member of the Gartner CHRO Global Leadership Board. She currently serves as senior advisor at McKinsey & Company’s People & Organizational Performance Practice. Until 2017, Marcia was SVP, chief people officer at PayPal, where she played an integral role in shaping culture and advancing its transformational business vision and social mission.   Peter Aykens is chief of research in Gartner’s HR practice. He is responsible for defining research