Shane Gibson's Podcast Social Selling B2b Sales And Influence

Today’s social media podcast (direct download here) is focused on social customer relationship management. Social SCRM (#SCRM on Twitter) is really where sales and social media form a nexus point with customer service, leadership and community. This of course is assuming we use the Social CRM for its intended purpose. Too many organizations fall in […] The post Social CRM is Really About Strategy Not Tools #SCRM appeared first on Shane Gibson's Podcast – Social Selling – B2B Sales and Influence.