Slice Of Healthcare

Our guest:  Patty Hayward, VP of Strategy at TalkdeskIn this episode, we discussed: Her background TalkDesk's role in healthcare  How the pandemic and the acceleration of digital transformation in healthcare has it affected the relationship between payers and their members How technology, specifically AI, can help solidify the member experience What some of the specific ways that payers are improving their customer service prowess This episode was recorded in January 2022. Our sponsors for this episode are BlocHealth, Curation Health, ChenMed & MediTelecare.BlocHealth is building the ecosystem of services and solutions to power the future of healthcare. For more information, please go to www.blochealth.com follow BlocHealth on social media - @blochealth"Curation Health’s advanced clinical decision support platform seamlessly integrates into the electronic health record and leverages more than 750 proven clinical and quality rules. With this intelligent point-of-care platform, you can power a scalable risk