Mighty Good Work

MGW #13 - “The Employee Experience Advantage” with Jacob Morgan

Informações:

Sinopsis

GUEST: Jacob Morgan -- Founder of The Future Organization   https://thefutureorganization.com/ https://www.linkedin.com/in/jacobmorgan8/ Engagement efforts have failed. There’s a lot of investment in surveys and measurement, but the numbers -- and the practices that drive those numbers -- don’t change.   Engagement is a result of core workplace practices. It’s not affected long-term by perks. We know when perks are installed to manipulate us.   Employment day 1, everyone is engaged. Then, slowly, the organization breaks people down, and trains them to become disengaged.   Part of the problem is that when corporations are focused on quarterly profit, things like changing workplace satisfaction that take time don’t get the attention they need to move the dial.   We promote the wrong people. Leadership is a specific set of skills, and being a good individual contributors don’t always have the skills that leadership requires.   There are people skills in your company already. Seek them out and leverage those sk