Mighty Good Work

GUEST: Elaine Lin Hering http://triadconsultinggroup.com/ https://www.linkedin.com/in/elainelinhering/ lin@diffcon.com   Across industries, people say that feedback conversations are their most difficult conversations -- both giving and receiving.   ONe the receiving end, it’s triggering. On the giving end, you may cause a trigger in the receiver, and you don’t know how it’s being received.   Three kinds of feedback: Positive feedback: appreciation Coaching: guidance for improved effectiveness Evaluation: Tracking against expectations   In order to learn and thrive and do good work, we need all three kinds of feedback.Feedback is: solicited and unsolicited Verbal and non-verbal   When receiving feedback, people often feel judged.   When feedback is non-verbal, it’s especially hard to interpret.   Principles of Improvisation: Everything is an offer. We are meaning making machines. Be specific. Yes, And. “Tell me more about that.”   Skills for giving feedback is half the equation. Receiving feedback is a