So, Here's My Story...

Did you listen to the now famous “Laurel vs Yanni” audio that has been making its rounds on social media? Despite an ingrained reluctance to participate in such popular phenomena, Jodi noticed an important message inherent in the debate – even here, in this simple form, people hear different things. And some people even think kale is sweet.   Why is that important for business? With all of the value judgements and complexity and nuance stripped away, people will still have different experiences of the same thing. And if it happens in this, the most binary version of perception, is it surprising that we hear or see completely different things in more complex situations? If we can have such different experiences of a simple audio clip, then it shines a light on much needed respect for how often that is happening in more complex and nuanced situation. Whether we like it or not, we see and experience things differently, and we cannot ignore that. There is a translation problem between what I experience and what y