So, Here's My Story...

How do you know when you are overreacting, and when you should call in help? Whether it’s double pneumonia or a product recall, making a decision to be proactive in the face of a potential emergency can be complicated, and fraught with a lot of “I don’t want to be dramatic” baggage. So how do you do it? Let’s talk about it – in story form! Why is that important for business?  When you are facing something like a sick kid or a decision to call in help in business, often our driving force is the desire not to be perceived as an idiot or someone who is overreacting. When do you call it and make the decision to make a thing, a thing – and possibly looking silly - versus waiting and possibly regretting not acting sooner?  Especially when you are forced to make a decision in isolation – without the help of experts – you have to figure out with your limited knowledge if an issue is serious enough to communicate to someone else. We want to figure “it” out first, before we call in the expert. But between doing nothing