So, Here's My Story...

COVID conversations are about to get super awkward and much more prevalent. So if tricky conversations aren’t your thing... it’s time to learn. (Last week’s replay episode also has some good pointers.)  Why is that important for business? There are so many opportunities to have awkward conversations right now because we are making decisions not just for ourselves, but for others as well. We are dealing with several different versions of The Trolley Problem (https://en.wikipedia.org/wiki/Trolley_problem) every day in business. Company policy has to start with first person plural – the we. We can’t make decisions for everyone without considering the individual, but we can’t make decisions based on each individual either. If we did, it is inevitable that pressure would develop, either from higher up or peers or the bonus structure or something else. Which means we are being called to higher levels of leadership and good boundary setting and communicating well. To do that, we need to look for the right questions