So, Here's My Story...

It turns out, you can train a dog to stop barking if you train him to retrieve throw cushions instead. Let’s find out how that trick can work with humans. Why is that important for business?  When you see a behaviour you don’t like – barking at the door, for instance – you may have better luck stopping it by introducing a new replacement behaviour – fetching pillows - than by focusing on the barking. It can be much more effective to train a dog to do something instead of training them not to do something.  And it just might be the same for those of us on two legs.  But it is important to not step over the part where the dogs had training. “Do this instead” works best when the “instead” is clearly communicated and sufficient or necessary training occurs. Like here.  Be aware that in every interaction you have, you are training people how best to interact with you and how to get what they want from you. If you respond to an email immediately, for instance, you are teaching someone that that is a fast and effici