Design Thinking 101

Belinda Gannaway is the co-author of Employee Experience by Design and the Director at Fathom XP, an employee experience design agency based in the UK. She’s also a facilitator and a team and systems coach. Today, we discuss her book, and what's possible when we apply design thinking to orchestrating how people perform and produce results in organizations.   Listen to learn about: Using design thinking to create better employee experiences How our relationship with the work we do has changed Helping organizational leadership to understand the why of employee experience design The way the COVID-19 pandemic is changing how organizations think about their employees The drastic ways experience design and employee experience design have changed due to the pandemic How to discover what matters to your employees Three key principles of employee experience design The future of work and employee experience’s role in that future   Our Guest Belinda Gannaway is an employee experience design practitioner, facilitator a