Customer Service Academy

59: Are You Listening To Your Team?

Informações:

Sinopsis

In this episode I discuss the best ways to hear and engage your teams for success: -Employee Surveys -Town Hall Meetings -Employee Net Promoter Scores -Sharing results with employees   Get the free huddle form:  https://www.igniteyourservice.com/huddle Get the Free Employee Engagement Worksheet:  https://www.igniteyourservice.com/coaching   It's time for the great service comeback!   Tony Johnson is a Customer Experience Expert, Keynote Speaker, and Author with a wide background including decades in retail and restaurants.  He regularly speaks and coaches organizations to IGNITE THEIR SERVICE using his common sense approach to Customer engagement.  Tony has spoken to government agencies and Fortune 500 companies to unlock their amazing capacity for excellence.   Tony Johnson Customer Service Expert | Author | Trainer | Speaker   Check out my FREE Resources and Training Tools: Web: https://www.igniteyourservice.com/ YouTube: https://www.youtube.com/c/RecipeforserviceNet Twitter:  https://twitter.com/ServiceRec