Key5 Speaker Podcast

Stephanie McDilda is a heart-based leadership expert who helps leaders reduce turnover and absenteeism while increasing engagement and employee satisfaction. She knows that the key to leading successfully is to come from your heart, communicating authentically, building rapport, providing real developmental experiences, enforcing tough decisions and expecting the best from your employees. Learning from Mistakes She says this learning came to mind as soon as she saw the topic: investigate to understand the needs of the group you're speaking with before showing up to speak. Stephanie McDilda shares from her experiences one instance where what she was told to address wasn't what the group felt they needed. Great, real-life, on-the-ground learning! Preparation Precision Find out who is in the room, and know their expectations. And because "Heart-Based Leadership" is a relatively new term, Stephanie will connect with some of the attendees to ask them what questions come to their minds when they hear the term "hear