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The Future of SaaS: Agents Replace Software? The Future of SaaS is fundamentally redefining the software industry by shifting from static tools toward dynamic, autonomous agents that execute complex business workflows. In this episode, Sugata Sanyal interviews Alina Vandenberghe, the Co-Founder & Co-CEO of Chili Piper, who provides a roadmap for the next decade of digital tools. Vandenberghe explains how organizations are moving beyond traditional software procurement by adopting “vibe coding” to build custom agents that replace fragmented off-the-shelf software. This shift addresses the inefficiencies of seat-based licensing and moves the market toward an outcome-oriented model. By focusing on the Future of SaaS and the orchestration of interconnected systems, businesses can achieve higher efficiency and greater operational joy. According to Vandenberghe, the success of modern organizations lies in the symbiosis between human creativity and AI execution, ensuring that technology serves a