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Why Buyers Don't Trust Salespeople - And What CEOs Can Do About It with Andy Hough
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:50:05
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Sinopsis
If you run a business with a sales team, this episode will make you uncomfortable. That's the point. Marcus Cauchi and Andy Hough have a no-holds-barred conversation about why sales has become distrusted, what's causing it, and what founders and CEOs can actually do to fix it. Andy has spent decades in the field, from Lloyds and Barclays to 16 years at EMC (now Dell), and has since sat through hundreds of hours of sales meetings as a researcher. He knows where the bodies are buried. What we cover in this episode: Why sales has shifted from a relationship-driven profession to a numbers and technology treadmill, and what that's costing you in customer trust, revenue quality, and staff retention. How shareholder pressure flows down through leadership, management, and sellers, and arrives in front of your buyers as inauthenticity, shallow discovery, and unwanted pressure. Why the best sales interactions are built on understanding how your customer makes money, protects margin, and carries risk, and why most sa