Policing Matters

Every agency has them – the problems that keep the chief’s phone ringing and the community demanding action. The instinct may be to borrow a strategy from a neighboring department or pull a promising model off a research website. But turning theory into practice is rarely plug-and-play. On this episode of the Policing Matters podcast, host Jim Dudley speaks with Lt. Matt Barter of the Manchester (New Hampshire) Police Department about applying hotspot policing research to quality-of-life issues – and what agencies can learn when the results aren’t what they expected. Barter’s team targeted high-call areas for quality-of-life complaints using scheduled 15-minute hotspot patrols, density mapping and matched comparison areas. Officers increased directed patrol activity by roughly 80%, engaged businesses and focused on place-based prevention. Calls declined in the target areas – but they declined even more in untreated comparison areas. The takeaway: Without a true counterfactual, agencies risk declaring success