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If you have ever had trouble with negotiation, Chris Voss will show you the way! After more than 24 years with the FBI specializing in hostage situations and negotiation tactics, Chris knows all the tricks to ensure that you make any conversation go the way you want. Whether you are a realtor trying to buy or sell a home, an entrepreneur looking for a partnership you've been wanting, or if you even just want your friends and family to give you more support in your life and business, this interview is for you! Don't forget to text 'FBIEMPATHY' to 22828 to sign up for Chris' FREE negotiation newsletter.     0:01 - Introduction 3:00 - Journey to being in the FBI 7:20 - When did you decide you were going to be done with the FBI and transition into the business world? 12:00 - How do you bounce back from a failure to ensure that it doesn't break you? 14:00 - How do you turn what you were doing into a business? 18:30 - "Talk to your clients multiple times a week always" 24:50 - How do you convince someone to pay you