Duct Tape Marketing
Why Customer Service Must Come from the Heart
- Autor: Vários
- Narrador: Vários
- Editor: Podcast
- Duración: 0:21:05
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Sinopsis
Jeanne Bliss, who pioneered the role of Chief Customer Officer and authored Would You Do That to Your Mother?, shares why business leaders should make every customer service decision with compassion and care (and how to do it).
