Inside Intercom Podcast

Turning the tide: CS expert Jo Causon on reviving customer satisfaction rates

Informações:

Sinopsis

Learn how implementing a service culture across every department of your company can pave the way for a customer-centric transformation that elevates the customer experience to new heights from Jo Causon, CEO of The Institute of Customer Service.Read a transcript: https://www.intercom.com/blog/videos/jo-causon-customer-serviceWatch a video of this episode: https://www.youtube.com/watch?v=wKvBG4YP0Nwhttps://www.instituteofcustomerservice.com/See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.