China Leadership Dilemma Podcast

Q2: How do I create this system of reciprocity with my local team to develop ‘Guanxi’ relationships to improve our communication (5 minutes 38 seconds)?Key takeaways:You should focus on developing 'Guanxi' relationships with a core team that you elevate in authorityMake a point to have informal, non-business engagements with your core team membersThey have to 'trust' you and feel that you 'respect' them before they would be willing to proactively share information with youPatience is necessary for developing 'Guanxi' relationshipsElevate core leaders with acknowledgement (giving FACE). This is not a weakness.Acknowledgement and giving FACE begins the system of reciprocity, which is the foundation for developing 'trust'Ask for help, it's a good thing if you owe someone a favor (goodwill) because reciprocity is a continuous exchange of goodwill and favors. If you never own anyone anything, then there is no reciprocity exchanged and now 'Guanxi'Thi