Customer Service Academy

In this episode we discuss 5 leadership lessons from Halloween.  I know this week is a bit tougue in cheek, but give it a listen, you just might learn something fun to make you a better leader. Invest in my exclusive course on Customer Experience and Leadership:  http://6canons.com/   - Halloween is about transformation, so embrace change and adapt - Halloween corn mazes and escape rooms rely on communication, and so does your team - The best horror movies have heroes who solve problems, so teach your team to be great problem solvers - Trick or treaters are masters of teamwork, so learn from them and bring the idea of supporting each other to the team - Much as party-goers wear many different costumes on Halloween, leaders must wear many hats to inspire their teams It's time for the great service comeback!  Visit http://6canons.com/ to invest in my latest virtual hospitality program.   Learn more about Jonathon at:  https://www.emergeagency.com/   Tony Johnson is a Customer Experience Expert, Keynote Sp