Design Thinking 101

Artemio “Arty” Rivera, a former designer at 3Pillar Global and current UX Lead at Capital One as well as a leader at Design Thinking DC, joins me today to talk about the learning experiences that grew his career, his insights from applying design thinking, and much more.   When Arty was a child, he started sketching spaceships, aliens, and dresses. Later, as a teenager in 10th grade, he did a personal project in which he learned to make a website and got his first serious taste of technological design. In college at Stanford, he stumbled into the product design program at the d.school. Upon learning that he could do engineering and sketching in on major, he switched to studying product design.   After graduation, he found a job in DC working as a UX designer. In our conversation, you’ll learn about how the beginning of his career went, and some of the early challenges and achievements he experienced. His first lesson, he explains, is how hard it is to convince an organization that designers and developers nee