Charlotte Newsmakers

Charlotte city employee Melissa Baker's daughter Alexandra- just 20 years old - is homeless, living in Seattle, and battling a heroin addiction. In this heartbreaking conversation, she tells Sharon Smith about her fear every time the phone rings, and what she and her family have done to try to help her daughter. If you or someone you know is battling addiction, call the National Addiction Hotline at 800-662-HELP.